The Golden Age of Mediation and What It Has Meant for Asia
Thursday, April 3rd
8:00am PST | 11:00am EST
Our guest this week is Mr. Aloysius Goh,
CEO and Founder Sage Mediation presents:
The Golden Age of Mediation and What It Has Meant for Asia
When you’re thinking about which food bank to support, please consider The Food Bank Singapore
Presentation Description:
Evolution of dispute resolution systems from the “eye-for-an-eye” primitive stage through the “adjudicative” stage to a higher evolved consensual stage 3. Historical, behavioral, and economic evidence of the mid-stage struggle for advancement, through the eyes of a lifelong practitioner and scholar.
About our presenter:
Mr Aloysius Goh is the Chief Executive Officer and Founder of Sage Mediation.
Aloysius’ mediation practice focuses on high-stakes disputes and he has successfully resolved financial and insurance, professional negligence, corporate shareholding, and employment disputes. From his strategic location in Singapore, Aloysius’ conflict management education work spans Asia, Europe, and America.
Aloysius currently serves as a member of the International Mediation Institute’s Appraisal Committee, the Madrid International Arbitration Centre’s mediator appointment committee, and the National University of Singapore (NUS) Research Ethics Committee.
Aloysius is a NUS Law School Research Scholar and a Public Service Commission Humanities Scholar. In addition to his first degree in law, he has a Master’s degree in Law from the NUS, and a Master’s degree in Education Leadership from Boston College Lynch Education School.
Outside mediation, Aloysius is best described as a spiritual, family-oriented, fitness fanatic. He has spent a year living in the rule of silence in a French Catholic monastery, owns a Montessori Kindergarten, and has run more than 10 full marathons.
Dispute Resolution: The Stage 3 Imperative
Thursday, April 10th
8:00am PST | 11:00am EST
Our guest this week is Eric Green, Principal, Resolutions, LLC presents:
Dispute Resolution: The Stage 3 Imperative
When you’re thinking about which food bank to support, please consider Greater Boston Food Bank
Presentation Description:
Evolution of dispute resolution systems from the “eye-for-an-eye” primitive stage through the “adjudicative” stage to a higher evolved consensual stage 3. Historical, behavioral, and economic evidence of the mid-stage struggle for advancement, through the eyes of a lifelong practitioner and scholar.
About our presenter:
Professor Green is one of the pioneers of Alternative Dispute Resolution (ADR) in the United States and around the world. He is co-founder of Endispute (now part of JAMS) and Resolutions, LLC. Professor Green graduated from Harvard Law School in 1972 and was awarded the Knox Memorial Traveling Fellowship, which took him to Cambridge University for further legal studies. Professor Green was an associate, later partner, with the law firm Munger, Tolles & Olson and then an Attorney Advisor to the Regional Director of the Federal Trade Commission.
Professor Green specializes in mediating and arbitrating complex legally-intensive multi-party cases including securities, financial, intellectual property, anti-trust, professional negligence (attorney, accountant, physician), construction, product liability, mass tort, and all types of class actions. In August 2014, Professor Green was appointed the Monitor for the $7 billion Consumer Relief portion of the RMBS settlement between the DOJ, six states and Bank of America. In 2017 Professor Green was appointed as the Special Master overseeing the Takata Airbags Restitution Funds and the Trustee of the Takata Airbag Tort Compensation Trust Fund. He has also served as Special Master in numerous other mass torts including, recently, Ephedra and Fresenius Granuflo dialysis cardiac arrests. Professor Green was instrumental in assisting in the establishment of the International Institute for Conflict Prevention and Resolution in New York, CEDR in London and the mediation program in Hong Kong. He has been involved in training mediators and in advising on the development of mediation programs. Professor Green was awarded the Lifetime Achievement Award from the American College of Civil Trial Mediators. Professor Green was awarded by CPR the James F. Henry Award for outstanding contributions to the field of ADR in 2010.
Mediations From Hell
Thursday, April 17th
8 a.m PST| 11 a.m EST
Our special guest this week, Lindsay Breedlove, Senior Director, Litigation & Regulatory Counsel will Present on:
Mediations From Hell
When you’re thinking about where to donate, please consider supporting the food bank, Greater Cleveland Food Bank
Our presenter:
Lindsay Breedlove is a Senior Director at Ultragenyx Pharmaceutical, a rare disease biotech in Northern California. She serves as both the strategic leader of the company's litigation and investigations portfolio, and North American risk and regulatory counsel, focusing on fraud and abuse, promotional, and privacy issues. Prior to going in-house, she was a partner at Troutman Pepper in Philadelphia.
Lindsay graduated cum laude from Harvard Law School and cum laude from Georgetown University, with a B.A. in government and psychology.
Offered by Will Work For Food, founded by Natalie Armstrong-Motin (www.HowToMarketMyMediationPractice.com and moderated by Jeff Kichaven (www.JeffKichaven.com ) and Jean Lawler (www.LawlerADR.com)
This worldwide conversation will be like nothing else. Join in! Share, learn, have fun, and raise money for food banks.
The Organizational Ombuds – What A Mediator Might Want To Know About This Unique Role
Thursday, April 24th
8 a.m PST| 11 a.m EST
Our special guests this week, Chuck Doran, Organizational Ombuds / Mediator / Executive Director, will Present on:
The Organizational Ombuds – What A Mediator Might Want To Know About This Unique Role
An organizational ombuds serves as an independent, impartial, informal, and confidential resource for members of an organization to help them surface and resolve concerns while providing upward anonymous feedback to leadership. Ombuds use a variety of skills including confidential listening, interest exploration, brainstorming, and other skills familiar to mediators.
Despite drawing from a similar toolbox, how are the roles of the ombuds and mediator different and complimentary? Join Chuck Doran, mediator and outsourced organizational ombuds (bio available here), to discuss the ombuds function and what a mediator might want to know about exploring this unique role.
Registrants are encouraged to read the following articles in advance of the session - https://www.mwi.org/mediator-as-ombuds and this article from the Journal of the International Ombuds Association - https://ioa.memberclicks.net/assets/docs/JIOA_Articles/JIOA-2024-O%20for%20Publication.pdf
When you’re thinking about where to donate, please consider The Open Door - Ipswich Pantry
Our presenters:
Chuck Doran is an experienced mediator and outsourced organizational ombuds specializing in the resolution of employment, franchise, and other commercial disputes. A mediator since 1992, he is a member of the CPR Dispute Resolution Panel of Distinguished Neutrals and the National Academy of Distinguished Neutrals. Chuck has provided mediation and other ADR services to a variety of clients including AT&T, Bose, BMW of North America, Coca-Cola, CVS Health, General Motors, Oxfam America, the Equal Employment Opportunity Commission (EEOC), the Massachusetts Commission Against Discrimination (MCAD), and the USPS REDRESS I and REDRESS II Mediation Panels. Chuck is a Certified Organizational Ombuds Practitioner (CO-OP) and a member of the International Ombuds Association who completed ombuds training with the IOA in 1995. Chuck has served as an outsourced organizational ombuds for companies, universities, and other organizations since 1997 and received a President's Award from the IOA in 2024. In 1993, Chuck completed a Specialization in Negotiation and Dispute Resolution at the Program on Negotiation at Harvard Law School. In 1994, Chuck founded MWI, a nationally recognized dispute resolution service and training organization based in Boston, MA that provides individual and corporate clients with mediation services, outsourced organizational ombuds services, negotiation consulting and training, and mediation training. Chuck has served as a teaching assistant on multiple occasions with Professor Roger Fisher at Harvard Law School's Program of Instruction for Lawyers Negotiation Workshop. In 1993, Chuck completed a Specialization in Negotiation and Dispute Resolution at the Program on Negotiation and chaired two regional ADR Conferences in 1997 and 1999. Chuck served as a member of the Massachusetts Supreme Judicial Court Standing Committee on Dispute Resolution and was Chair of the Qualifications Subcommittee. He is a member of the Massachusetts Bar Association's Dispute Resolution Advisory Group and is a past president of the Association for Conflict Resolution, New England Chapter. Chuck is also a Distinguished Fellow with the International Academy of Mediators (IAM) and a past president of IAM's Board of Governors.
Offered by Will Work For Food, founded by Natalie Armstrong-Motin (www.HowToMarketMyMediationPractice.com and moderated by Jeff Kichaven (www.JeffKichaven.com ) and Jean Lawler (www.LawlerADR.com)
This worldwide conversation will be like nothing else. Join in! Share, learn, have fun, and raise money for food banks.
Emerging Trends in Dispute Avoidance and Resolution in the Construction Industry - Ideas Other Sectors May Wish to Adopt
Thursday, May 1st
8:00am PST | 11:00am EST
Our guest this week Steve Nelson, EVP/Senior Director Markel Surety, Markel Insurance Co, SureTec Insurance Co. presents:
Emerging Trends in Dispute Avoidance and Resolution in the Construction Industry - Ideas Other Sectors May Wish to Adopt
When you’re thinking about which food bank to support, please consider North Texas Food Bank
Presentation Description:
The Construction industry is one plagued with disputes. It has always been an early adopter of ADR processes. The components of a construction project – time, money, and quality—are equally important components of a good ADR process. An owner is often told by the contractor before commencing a construction project “pick two of the three because you won’t get all three”, the designer of an ADR process must often emphasize two components over the third.
Herein lies the balancing act. Because one size doesn’t necessarily fit all in ADR, parties and good neutrals are continually tweaking the ADR process.
New options emerge from that tweaking. Whether you are an advocate in the ADR process or the neutral, your goal is not to pick a process that fits all disputes, but rather to formulate one that is right for the particular dispute at hand. This presentation will focus on some of the variations on the traditional approaches that Steve is seeing now, and which he believes may become even more popular over the next five years, not only in the construction arena, but in other areas of dispute.
About our presenter:
Steve Nelson has nearly fifty years of experience in dispute avoidance and resolution in the construction industry – twenty years in a large law firm practice, five years as CEO of a major construction company and twenty-four years as the chief claims officer of a Fortune 500 surety company. Steve has mediated over 2,000 construction related cases, as the mediator, since the 1980’s and throughout his tenure in private practice, construction and surety. He is a Fellow of the American College of Construction Lawyers, a Fellow of the Center for Public Policy Dispute Resolution at the University of Texas, a Distinguished Fellow of the International Academy of Mediators, a Distinguished Credentialed Mediator by the Texas Mediator Credentialing Association, Past-Chairman of the Central Texas Chapter of the Association of Attorney-Mediators, and since 1999, an Adjunct Professor at the University of Texas at Austin School of Civil Engineering, where he teaches a graduate course in construction industry dispute avoidance and resolution.
Settlement of Complex Insurance Claims: The Broker’s Vital Role
Thursday, May 8th
8 a.m PST| 11 a.m EST
Our special guest this week, Mona Barnes | Global Chief Claims Officer Aon, will Present on:
Settlement of Complex Insurance Claims: The Broker’s Vital Role
Dive into the intricate world of complex insurance claims with our session, "Settlement of Complex Insurance Claims: The Broker’s Vital Role." This presentation will explore the dynamic landscape of broking in the London market, highlighting how brokers serve as essential intermediaries in the claims process. Attendees will gain insights into the critical skills required to manage relationships with both clients and insurers, ensuring transparent communication and effective resolution strategies. We will examine real-world case studies that illustrate the art and science of negotiating losses, showcasing how expert brokers can transform challenges into opportunities for success. Join us to learn how leveraging deep market expertise and strategic negotiation can lead to more favorable outcomes in complex claims settlements.
When you’re thinking about where to donate, please consider supporting the food bank, Trussell
Our presenter:
Mona is the Global Chief Claims Officer for Aon. Claims is a key value differentiator for Aon clients. She brings a wealth of experience with her background in the legal, insurance & reinsurance sectors and deep subject-matter expertise across multiple lines of business. She has extensive experience dealing with large-scale insurance disputes involving FTSE 100 companies in worldwide jurisdictions.
Having previously worked as Global Head of Key Case & Large Loss Management P&C at Swiss Re, she had worldwide responsibility for the firm’s largest losses across all lines of business.
Prior to Swiss Re, she worked in various claims leadership roles at Chubb Insurance (world’s largest P&C insurer), where she gained experience across all P&C classes for 17-years. Her career began as a litigation attorney where she acted for clients in a defence capacity and for insurers.
Mona is passionate about claims, delivering exceptional value to clients, thought leadership and mentoring young talent in the insurance industry.
Outside of work, she has twin daughters, she enjoys travelling and keeping fit by playing squash!
Offered by Will Work For Food, founded by Natalie Armstrong-Motin (www.HowToMarketMyMediationPractice.com and moderated by Jeff Kichaven (www.JeffKichaven.com ) and Jean Lawler (www.LawlerADR.com)
This worldwide conversation will be like nothing else. Join in! Share, learn, have fun, and raise money for food banks.
Negotiation Success: What Works, and Why It Works
Thursday, June 5th
8 a.m PST| 11 a.m EST
Our special guest this week, James Reiman, Arbitrator | Mediator | Negotiation Author will Present on:
Negotiations may be complex. Negotiating is not.
Negotiations may be complex. Negotiating is not.
Achieving great negotiating results requires only 4 skills, all of which most negotiators are already using to some degree on a conscious or sub-conscious level. The key is honing those skills, and elevating sub-conscious thought to conscious thought; thinking consciously about what you’re doing and why. Jim will relate a framework and process for understanding and improving negotiating results. He will relate how to prepare for a negotiation, and how to execute the plan to achieve the result desired.
When you’re thinking about where to donate, please consider supporting the food bank, Nourishing Hope
Our presenter:
Jim is an arbitrator and mediator of domestic and international commercial disputes, a negotiation educator, and a corporate board director. He is a neutral on the panels of multiple domestic and international arbitration and mediation administrators, including the AAA’s large, complex commercial disputes and master mediator panels.
Jim practiced law in Chicago, IL for 19 years before taking over and running as CEO and chairperson a failing chain of Chinese cell phone stores, which he turned around, took public on the London Stock Exchange’s AIM market, and grew from US$2.9 million to over a quarter billion dollars in annual revenue. As a corporate board director, Jim has held the position of chairperson and served as chair or a member of the governance, CEO search, strategic planning, and compensation committees.
Jim limits his ADR practice to domestic and international commercial disputes. Recent cases concerned M & A agreements, vendor/supplier agreements, construction and development agreement disputes, manufacturing agreements, joint venture agreements, licensing agreements, crypto-currency mining disputes, and intellectual property rights.
Jim is a member of the faculty of the Oxford Programme on Negotiation, University of Oxford, Saïd Business School, Oxford UK, and the author of the multiple award-winning book, Negotiation Simplified. He also holds nineteen domestic and international patents for aerodynamic and structural devices.
Offered by Will Work For Food, founded by Natalie Armstrong-Motin (www.HowToMarketMyMediationPractice.com and moderated by Jeff Kichaven (www.JeffKichaven.com ) and Jean Lawler (www.LawlerADR.com)
This worldwide conversation will be like nothing else. Join in! Share, learn, have fun, and raise money for food banks.
From Supernova to Settlement: Lessons in Observation and Data
Thursday, March 27th
8 a.m PST| 11 a.m EST
Our special guest this week, Nobel Prize-winning astrophysicist Saul Perlmutter will Present on:
From Supernova to Settlement: Lessons in Observation and Data
Using his groundbreaking work on supernovae as a guide, Perlmutter illustrates how meticulous observation and data can light the way toward just and efficient outcomes.
Using his groundbreaking work on supernovae as a guide, Nobel Prize-winning astrophysicist Saul Perlmutter illustrates how meticulous observation and data can illuminate the path to just and efficient outcomes. In this insightful presentation, he bridges the worlds of science and law, showing how the rigorous methods that uncovered the universe’s accelerating expansion can be applied to negotiation, mediation, and advocacy. Attendees will discover how to sharpen their focus on evidence, approach conflict with open-minded inquiry, and develop strategies that are grounded in clarity and verifiable facts—ultimately elevating the art of legal practice and dispute resolution.
When you’re thinking about where to donate, please consider supporting the food bank, The Berkeley Food Pantry
Our presenter:
Saul Perlmutter is a 2011 Nobel Laureate, sharing the prize in Physics for the discovery of the accelerating expansion of the Universe. He is a professor of physics at the University of California, Berkeley, where he holds the Franklin W. and Karen Weber Dabby Chair, and a senior scientist at Lawrence Berkeley National Laboratory.
He is the leader of the international Supernova Cosmology Project, and director of the Berkeley Institute for Data Science and executive director of the Berkeley Center for Cosmological Physics. His undergraduate degree was from Harvard and his PhD from UC Berkeley. In addition to other awards and honors, he is a member of the National Academy of Sciences and the American Academy of Arts and Sciences and a fellow of the American Physical Society and the American Association for the Advancement of Science.
Dr. Perlmutter has also written popular articles, and has appeared in numerous PBS, Discovery Channel, and BBC documentaries. His interest in teaching scientific-style critical thinking for scientists and non-scientists alike led to Berkeley courses on Sense and Sensibility and Science and Physics & Music.
Offered by Will Work For Food, founded by Natalie Armstrong-Motin (www.HowToMarketMyMediationPractice.com and moderated by Jeff Kichaven (www.JeffKichaven.com ) and Jean Lawler (www.LawlerADR.com)
This worldwide conversation will be like nothing else. Join in! Share, learn, have fun, and raise money for food banks.
Family Mediation: Elder and Adult Care, Not Divorce or Child Custody
Thursday, March 20th
8 a.m PST| 11 a.m EST
Our special guest this week, Dr Barbara Sunderland Manousso, Ph.D., MPH, CFRE, will Present on:
Family Mediation: Elder and Adult Care, Not Divorce or Child Custody
Family Mediation includes elder care and adult mediation, not just divorce or child custody. It also includes mediation resolution between family members for a variety of issues, ranging from miscommunication to no communication. Our sessions are not therapy, but an hour of mediation can make a healthy difference in a quality relationship between and among siblings, cousins, and other family combinations.
Family dynamics are complicated. They have taken years to evolve or erode and they are further compounded by the transitions inherent in the changing lifestyle, relationships, and needs of an elder or care-driven family member. Family disputes that have been simmering for years often can obscure the best intentions of all involved. Mediation enables proactive families to have good discussions and opportunities to resolve conflicts that could potentially tear them apart financially and emotionally. In mediated family meetings, everyone has the opportunity to privately explore the needs and feelings of all involved and to deal rationally with the problems and issues under discussion outside of a courtroom. The family knows what is best for them, and mediation gives them the vehicle to make their own best decisions.
When a family needs a quality conversation to make decisions that might include the health, well-being, financial management, and end-of-life decisions of a loved senior, family mediation is ideal. The mediation can be held at our conference room, your dining room table, an assisted living or nursing facility, or where the senior might reside or a conversation needs to be held. The objective is to have the family together and to make decisions that support the relationship of the whole family. We strive for a quality conversation that is assisted by a third party neutral, the mediator.
When you’re thinking about where to donate, please consider supporting the food bank, Rhode Island Food Bank
Our presenter:
Barbara Sunderland Manousso, Ph.D., MPH, CFRE Fellow, World Mediation Organization Texas Distinguished Credentialed Mediator Dr. Barbara Sunderland Manousso, Ph.D., M.P.H., CFRE, is CEO and founder of Manousso Mediation and Arbitration, LLC: Solution2Conflict. She has trained, lectured, and practiced mediation and arbitration worldwide, since 1993. Her PodCast, Manousso Musing, is available on Spotify, Apple, and YouTube. Dr. Manousso earned her baccalaureate from Brown University; Master of Public Health, from the University of Texas School of Public Health; and Ph.D., from Nova Southeastern University. She attended South Texas College of Law. For over the past thirty years, Dr. Manousso has been involved in shaping worldwide Family Mediation for Elder and Adult Care by training other mediators to help families have new conversations to find solutions to family challenge.
As a trainer and lecturer on family mediation beyond divorce and child custody, she has worked interculturally and intergenerationally with families reinventing their communication. She served as a commissioner for the state of Texas under three governors to elevate care in long-term care facilities, was recognized as a Federal Longterm Care Ombudsman, served on the University of Texas Consortium on Aging as the only member not on Texas Medical Center campus, has participated with the city, state, AARP, and United Way programs on aging, and for the American Bar Association helped create an elder abuse profile tool. Her research and doctoral dissertation centered on the Executive Director’s Conflict Management Skills and Its Impact on Nursing Home Resident Safety. Recently published, she wrote on workplace conflict, De Gruyter Handbook of Organizational Conflict Management, The HearT of Mediation chapter, for the seminal business conflict management textbook, as well as authoring numerous other articles and presentations.
She is close to publishing a mediation book on critical race theory and cultural diversity in family mediation. In 2019, Dr. Manousso received the highest honor in Texas mediation, the Suzanne Adams Award from the Texas Association of Mediators. In 2018, she was recognized for a Lifetime Achievement Award in mediation and arbitration from the Association for Conflict Resolution Houston Chapter, A Houston Business Journal Mentor, and A Woman Who Means Business by the Houston Business Journal. In 2010, she was recognized as One of the Fifty Most Influential Women in Houston by the Houston Women’s Magazine. The 2016 to 2019 Chair of the Association for Conflict Resolution International section for Training, Education, and Research Committee and formerly Health Care Section and Workplace sections.
For over ten years, she was adjunct faculty at the University of St. Thomas in Houston, TX, in Global Dr Barbara Sunderland Manousso’s 2024 brief bio Conflict Management, training foreign service officers and a guest lecturer at Brown University’s School of Public Health in Conflict Management. As a business owner for over 60 years, in 1992, she has been recognized by the Egyptian Suez Government for training Egypt’s Ministers of Health. In 2003, she trained the Ministers of Health in Ireland on Alternative Dispute Resolution (ADR) and hospital care. In 1972, she was recognized by the U.S. White House as Rhode Island’s Outstanding Small Business. She has been the treasurer of the Texas Mediation Trainers Round Table since 2020, serving on the Executive Committee, the Texas consortium of ADR trainers. She also served as president and now board member of the Association for Conflict Resolution Houston Chapter and the Houston Gerontological Society.
Offered by Will Work For Food, founded by Natalie Armstrong-Motin (www.HowToMarketMyMediationPractice.com and moderated by Jeff Kichaven (www.JeffKichaven.com ) and Jean Lawler (www.LawlerADR.com)
This worldwide conversation will be like nothing else. Join in! Share, learn, have fun, and raise money for food banks.
From naval intelligence officer and NCIS Special Agent to Florida Certified Mediator - my 40-year journey
Join us for an insightful and inspiring journey through four decades of service, investigation, and conflict resolution. This presentation follows the speaker’s transformation from a Naval Intelligence Officer and NCIS Special Agent—where uncovering the truth and navigating high-stakes situations were daily imperatives—to becoming a mediator dedicated to helping people resolve disputes with understanding and integrity.
Interactive Practice Development Session: Ask, Learn, Build Your Practice
Thursday, March 6th
8 a.m PST| 11 a.m EST
Natalie Armstrong-Motin with Marketing Resolution, will Present:
Interactive Practice Development Session: Ask, Learn, Build Your Practice
Get your questions ready!
Join us for an engaging, live session tailored exclusively for mediators, arbitrators, and attorneys who are eager to enhance their professional visibility and practice growth. This interactive webinar is designed to provide actionable insights and real-world strategies on marketing and promoting your unique services. Whether you're just starting out or looking to elevate an established practice, you'll have the opportunity to ask your burning questions, gain practical advice, and learn from dynamic, industry-specific examples.
During this session, you'll benefit from:
Real-Time Q&A: Pose your specific questions and receive expert guidance on practice development and marketing strategies.
Actionable Insights: Discover proven tactics to enhance client engagement, expand your reach, and effectively communicate your value.
Peer Interaction: Engage with fellow professionals, share experiences, and explore collaborative growth opportunities.
Expert Tips: Walk away with actionable information to build and sustain a thriving practice.
Prepare to be inspired, challenged, and equipped with the tools you need to transform your practice—live and unfiltered.
When you’re thinking about where to donate, please consider supporting the food bank, The Idaho Food Bank
Our presenter:
Mrs. Armstrong-Motin is the author of “The Essential Guide to Marketing Your ADR Practice”. She is frequently invited to speak around the globe on the successful marketing strategies of the resolution and legal industry. As a consultant to many of the premier providers in the ADR industry, Mrs. Armstrong-Motin and her company, Marketing Resolution, have designed and developed thousands of business development plans and marketing strategies for private practices, firms, educational institutions, authors, organizations, and associations around the world.
She provides free marketing seminars known as Marketing Monday each week on YouTube and LinkedIn.
Mrs. Armstrong-Motin has received certificates in both Mediation and Arbitration from the Institute of Conflict Management as well as in International Mediation from both Tulane University School of Law and Humboldt University School of Law in Berlin Germany.
She was Vice President of the Southern California Mediation Association and Chair of the Membership Committee, a member of the Board of the London Club, and has served on the Board of the California Dispute Resolution Council. For the American Bar Association’s Dispute Resolution Section she served as Vice-Chair of Practice Development Committee, as the Co-Chair of the Standing Committee for Practice, Business and Skills Development, and is currently a Vice-Chair on the Marketing Committee.
Mrs. Armstrong-Motin is the founder of the Will Work For Food (www.WillWorkForFood.news) initiative bringing timely topics to attorneys, mediators, and arbitrators each week and raising money for food banks worldwide (more than $650k to date). She hosts the video series, Idle Chat, for the American Bar Association’s Section for Dispute Resolution.
Offered by Will Work For Food, founded by Natalie Armstrong-Motin (www.HowToMarketMyMediationPractice.com and moderated by Jeff Kichaven (www.JeffKichaven.com ) and Jean Lawler (www.LawlerADR.com)
This worldwide conversation will be like nothing else. Join in! Share, learn, have fun, and raise money for food banks.
Negotiation -- Back to Basics
Thursday, February 27th
8 a.m PST| 11 a.m EST
Our special guest this week, Jonathan Anschell, Executive Vice President, Chief Legal Officer and Secretary Mattel, Inc., will Present on:
Negotiation -- Back to Basics
A refresher on negotiation approaches and techniques, from building rapport before a negotiation through the fine art of taking yes for an answer to close a deal.
When you’re thinking about where to donate, please consider supporting the food bank, SOVA Food Pantry
Our presenter:
Jonathan Anschell is Executive Vice President, Chief Legal Officer and Secretary of Mattel. He joined Mattel in 2021. In his role, Mr. Anschell oversees all legal responsibilities for Mattel’s operations and transactions, as well as corporate governance, securities, intellectual property, litigation, and privacy. He also is responsible for compliance and government affairs.
Prior to joining Mattel, Mr. Anschell served as Executive Vice President and General Counsel for ViacomCBS Media Networks, leading the legal affairs team for all CBS entertainment and news operations, as well as the business and legal affairs teams for the ViacomCBS cable networks in the U.S. and internationally.
Before the CBS-Viacom merger in 2019, Mr. Anschell served as General Counsel of CBS Television and Deputy General Counsel and Secretary of CBS Corporation, where he was responsible for corporate governance, securities, intellectual property, employment, and real estate legal functions. Before joining CBS in 2004, he was a partner at White O’Connor Curry, a Los Angeles-based law firm specializing in commercial and entertainment-related litigation. He is also a former editor of Communications Lawyer, the American Bar Association’s journal on media and communications law.
Mr. Anschell received his undergraduate and law degrees from the University of Toronto, where he was an associate editor of the University of Toronto Faculty of Law Review. He serves on the Board of Directors of the Media Law Resource Center and as a Director and past Chair of the Board of Public Counsel, the nation’s largest pro bono law firm.
Offered by Will Work For Food, founded by Natalie Armstrong-Motin (www.HowToMarketMyMediationPractice.com and moderated by Jeff Kichaven (www.JeffKichaven.com ) and Jean Lawler (www.LawlerADR.com)
This worldwide conversation will be like nothing else. Join in! Share, learn, have fun, and raise money for food banks.
Civility Roundtable
Thursday, February 20th
8 a.m PST| 11 a.m EST
Our special guest this week, Geoffrey Wells, Attorney, Greene, Broillet &Wheeler, LLP and President, Consumer Attorneys of California will Present on:
Civility Roundtable
A discussion regarding all aspects of civility in the practice of law today.
When you’re thinking about where to donate, please consider supporting the food bank, Los Angeles Regional Food Bank
Our presenter:
Geoffrey Wells is a partner of the firm of Greene Broillet & Wheeler, LLP and joined the firm in 1992. Since that time, he has been involved in over two hundred and fifty (250) multi-million dollar trials and settlements, including the Santa Monica Farmer=s Market cases, the Carson tank collapse cases, Fen-Phen cases, Cedars-Sinai over-radiation cases, and was liaison counsel in the FedEx bus crash cases.
He is most proud of a significant verdict for a six-year-old girl who was hit by a car when she was running across the street to her bus stop which resulted in Bus Stop Safety for Children throughout the USA.
Mr. Wells was President of the Consumer Attorneys Association of Los Angeles in 2014. He is an elected member of the American Board of Trial Advocates (ABOTA) and in 2019, he received the LA-ABOTA Lee Wenzel Civility Award. He is the current President of the Consumer Attorneys Association of California. He is also a member of AAJ and a member of the American College of Trial Lawyers.
He is a graduate of the University of Washington (B.A. 1981), where he was a pitcher for the college baseball team. He received his law degree from Pepperdine University School of Law (1985).
Offered by Will Work For Food, founded by Natalie Armstrong-Motin (www.HowToMarketMyMediationPractice.com and moderated by Jeff Kichaven (www.JeffKichaven.com ) and Jean Lawler (www.LawlerADR.com)
This worldwide conversation will be like nothing else. Join in! Share, learn, have fun, and raise money for food banks.
Videos of Past Events
We sincerely appreciate all those presenters who gave so generously of their time.
You can find previously recorded presentations on YouTube or via the list below.
Ambassador & Former National Security Advisor, Robert O'Brien Negotiation- Lessons From Diplomacy
Marc Harwell and Chad Hatmaker Break On Through To The Other Side
Arleen Milian When People Are “Peopleing" Navigating Multi-Generational Dynamics in the Modern Workplace
Craig Nierman Online Mediation: Psychological & Practical Considerations
Zina Saeed Law Firms and Navigating The Current Emerging Trends and Challenges
Kendall Jones, GC, California Pizza Kitchen The Art of Expectation Management in Litigation & ADR
Angela Dunning Generative AI IP Risks and Opportunities
Brenda Waugh HIJACKED! Mediation, Self-determination, and Controlling the Process
Jamie Carsey Successful Strategies In Mediations with Insurance Coverage Issues
Nikki Safavi How to Convene a Mediation Effectively
Leonard Riskin Managing Conflict Mindfully - Don't Believe Everything You Think
Neel Chatterjee My Best And Worst Experiences In Mediation
Debra Hamilton How Mediation Better Serves All Animals
Mike Bassett The Man In The Ditch A Redemption Story For Today
Andy Winer Maui Fires Victims' Compensation Fund program for claim management and resolution
Becca Chambers Neurodiversity in the Workplace
Martin Singer Negotiations For Celebrities
Matthew Batezel Yes, I Know There Is No Coverage But You Should Still Settle Because Mediating the Coverage Case
Marc Freeman Renegotiate with Integrity, It's Not Business, It's Personal
Serena Rwejuna Overlooked Skills Effective Communication, Empathetic Leadership, and Executive Management for Lawyers
Ava J Abramowitz, former assistant US Attorney for DC Rethinking Mediation
Katherine Simpson Diversifying ADR
Joan Stearns Johnsen Preventing Disputes Not Just Resolving Them
Anne Marie Seibel Mediation doesn't happen only at the mediator's office
Jaime Bustamante Produce Resolution Insights From The Fruit and Vegetable Dispute Resolution Corporation
Dr Lucy Ryan Revolting Women why midlife women walk out and what to do about it
Mark Danis, Vice President Deputy GC of Clorox Mediation Through the Eyes of In-house Counsel
Jamie Cooper Mediation Strategies When Rejected Policy Limit Demands Change Everything
Steven Leskin Domestic Violence and the Mediation Process
Prabha Sankaranarayan The Role of Mediators and Peacebuilders in Building Social Cohesion
Jean Lawler and Natalie Armstrong Motin Second Act Success Transitioning into Mediation
A Conversation with Antonio Piazza, Global Leader in Mediation
Graham Ross and Dr Ernest Thiessen The benefits and dangers of AI within mediation
Jonathan Marks Pitfalls and Promise of Process Management and Evaluation in Commercial and Corporate Mediations
Sarita Venkat, VP & Deputy GC of Cisco What I've Always Wanted To Say To Mediators
Dr. Debra Dupree Why Aren’t they Listening? How to create change in a disputant’s mindset
Microsoft's GC Jon Palmer on One Memorable Mediation
Shant Karnikian California Insurance Claims And Recovery After Mass Disasters
Sylvia Mayer Lessons Learned from Children’s Books for Life and Dispute Resolution
Christina Hough Neurodivergence in Law The Importance of Advanced Communication in Legal and Neutral Practice
David Reif Current Developments in Arbitration Law
Hon Gayle Williams Byers (ret) Effective Communication During Court Processes
Felix Miller Negotiation-as-a-Service & Function - inside a Global Bank as an organizational capability
Judge Scott Maravilla Star Wars and ADR, The Lessons From a Galaxy Far Far Away
Ellie Vilendrer, Arbitrator & Mediator, and Mary Cullen, Attorney Negotiating with Confidence Strategies for Settlement Success
Meghann Cuniff Legal Affairs Journalism in the Social Media
Kwame Christian Trust Reimagined - A Fresh Approach to Building Relationships
Dan Berstein Overcoming Avoidance of Diversity Changes in Dispute Resolution Tools for Change
Prof. Dwight Golann Grieving over Settlement The Impact of Loss in Mediation
Sheila Heen Congruence The Challenge to Walk Our Own Talk in How We Teach, Mediate, Lead, and Live
Brad Hirschfield How To Negotiate With People You Don't Like
Brad Levin The Role of Personal Counsel in Settlement Negotiations. It's All About Timing.
Heather Meeker and Ken Korea Mediation, the Metaverse, Stable Diffusion AI, and Deepfakes
Ambassador Menahem “Chuck” Kanafi talks about Mediation and Cannabis
Joana Matos Negotiating in the Age of AI
Alexandra O Hudson How Civility Will Heal Our World
Ken Webb The Power of Questions Taking It To The Next Level
Kimberly Schreiber Mediation Ethics Gameshow
Elizabeth Hill, Associate Director, Univ of CO Boulder Ombuds Office Ombuds: What’s in a name?
Christina Maldonado Multi-lingual Mediation the ethics of mediating with multiple languages
Peter Silverman Early Dispute Resolution Protocols
Scott Partridge, Esq. Relationship-Based Dispute Resolution and Conflict Prevention
Harry Chamberlain, Shareholder at Buchalter Mediating During Appeals
Kalpana Srinivasan & Davida Brook A Seat at the Mediation Table: Responding to Diversification of Counsel
Jim Brosnahan "Negotiating, Compromise and Settlements in Civil and Criminal Cases"
Dr Sarah Zallek A Good Night’s Sleep is Your Superpower
Amber Finch Success at Mediation: Lessons From One Lawyer’s Experience
Cyndie Chang and George Chen Cross-cultural negotiations as we see it.
Phyllis Pollack Ethics in the Age of Online Dispute Resolution
Daniel W. Gerber Myths and Realities about Insurance, Mediation and Settlement
Eric Ball, Neel Chatterjee, Mary Mazzello, Lauren Timmons Trademark Law 2020
Prof. Sukhsimranjit Singh. Negotiating Well Across Cultures
MC Sungaila Mediating on Appeal, and Related Topics
Jean M. Lawler and Jeff Kichaven “Guess What? Your Online Mediation is Not Confidential?"
Monisha A. Coelho The New Normal of Litigation in the Time of Pandemic
Phyllis G. Pollack Implicit Bias
John Kiernan Rethinking How to Resolve Disputes
Kimberly Best Writing the Final Chapter: Mediating End-of-Life Conversations
Benjamin Ritter Leading with Confidence - Confront and Conquer Self-Doubt
Kenneth Feinberg "How I Mediate
Teresa Frisbie Microbes at the Mediation Table: How might food choices and the gut-brain connection impact dispute resolution?
Tara West The What, Why, and How of Transformative Mediation
Sasha Strauss Branding for Mediators – and Lawyers
Diana Jones Cannabis Disputes and Settlements
John J. King, Jr. Mediation With The Black Community
Janice Sperow and Ellen Parker The Best Dispute Resolution is Prevention
David Brandon Mediating With ‘Burning Limits’ Insurance
Michyl Shannon Quilty Leading Out of Drama® Conflict with Compassion
Bryan M. Weiss Mediating Cases Involving Liability When There Is No Insurance Coverage
Ken Cloke Pandemic, Racism, Police and Politics: How Can Mediators Help?
Peter Robinson Apology and Forgiveness in Mediation
Dick Calkins Mediation: Making the Practice of Law Even More Noble
H. Mills Gallivan Alternative Disruptive Resolution - Innovative Approaches
Samantha Hardy, Conflict Coaching: Working With Clients' Conflict Stories
Duf Sundheim What George Shultz Taught Me About Negotiation… And Life!
Richard Lutringer Resolving Family Business Disputes - A Different Species of Mediation
Grace Hanson What Mediators Should Know About London Insurance Markets
James Pooley Trade Secrets 2021: What Mediators Need to Know.
Robert Manne Mediation from the GC’s Perspective
Malcolm McNeil, Partner at ArentFox Schiff What Litigators REALLY Think About Mediation
Dean L. Song Richardson Implicit Bias and What to Do About It
Lorraine Brennan and Jack R. Goetz and Jason Harper Mediation as a Profession
Amelie Huber-Starlinger, Geoff Sharp, Jody Sin International Perspectives on Mediation – What We Can Learn From Each Other
Tim Pratt View from the C-Suite: When to Mediate, Best Mediation Practices, and How to Select a Mediator
Sylvia Mayer and Aric Garza Do Mediators Sell Settlement in Mediation?
David Armstrong Dispute Review Boards How They Work And Why They Are The Future Of ADR
Jason Harper Mediation in (Special) Education
Claire Plotkin Civil Juries In 2021: An Update
Simon Boehme The Future of Negotiations
Ava Abramowitz How Modern Sales Theory Supports Negotiation and Mediation
Marc Harwell The 12 Pillars of Mediation for The New Possibilities Hour
Susan Guthrie Advanced Issues in the Virtual World
Ara Sahelian The Anatomy of an ADA Accessibility Lawsuit
Justin Wales Bitcoin, Blockchain, and Mediation
Shari Belitz Advanced Topics in Social Psychology for Lawyers and Mediators
Winter Wheeler The Four Cornerstones of Mediation™
Ali Binazir Super Charisma: How to Be a Transformative Speaker
David Lat My Near-Death Experience With Covid-19
Marisa Trasatti, Brittany Harvey, John Loyal and Kimberly Mehlman-Orozco Human Trafficking: A Hidden Crime- Civil Litigation, Resolution of These Claims and The Countermeasures Going Forward
Laurie Rose Lubiano and Rudy Corpuz Jr. From The Ghetto Streets to the Executive Suite: Conflict Resolution & Finding a Compromise
Bernd Heinze Doing The Right Thing Even Though No One Is Looking – What It Means To Be Ethical Today
Ivan Derer Access to Justice in North America- What We Are Missing
Richard Shell The Role of Personality in Managing Conflict
Laura Keily Best Tech for the Modern Mediator
Arnold Levinson, Joyce Wang, Michael Bidart Update on COVID-19 Insurance Claim Litigation
Claire Plotkin What Will Civil Juries Be Like in 2021?
Sylvia Mayer Business Bankruptcy Mediation as a "Rubik’s Cube"
Michael Moffitt, Professor and Philip H. Knight Settle and Sue: Managing Malpractice Risks for Lawyers and Mediators
Jeff Kichaven What? My Online May Not Be Confidential?
Lela Porter Love The Future of Mediation
Michael Stayton The Role of WFP in Conflicts Past and Present
Alessandra Mourão and Eduardo Hidal One mediator. One negotiator. One Thought-provoking Conversation.
Rob Wood Settlement Agreements, Tax Consequences, and Malpractice Exposure
Sarah Rathke Why Is Everything Broken? Understanding Supply Chains In 2021
Gerry O’Sullivan Formulating and Asking Questions in Mediation
Hon. Phyllis Bernard Does Mediator Neutrality Serve Justice?
Understanding the Power of Mediation to Settle Your Case “A Guideline for Litigators”
Rho Thomas How to Be Better with Money?
Michael Lang Does Practice Make Perfect: Benefits of Reflective Practice
Laurel Bellows 10 Tips for Better Negotiation
David M. Louie From The Desk Of The Attorney General
Pavlo Bogachenko How World Can Support Ukrainian People
Robert Mnookin Understanding the Israeli-Palestinian Conflict: Barrier To Resolution
Toby Unwin Law's Secrets Revealed - A Big Data Look at Litigation
Lisa Angelo Mediating Cases Involving Claims Against Insurance Brokers, Their Exposures, Etc.
Thomas Weathers Native American Dispute Resolution
Edward Brodkin, Ashley Pallathra Missing Each Other: How to Cultivate Meaningful Connections
Ken Roberts Two Big Mistakes Attorneys Make in Mediating Complex Cases
Roger Moss, Esmail Rahimian, Carole Conn Disrupting Eviction Radical Neutral Advocacy and the Future of Dispute Resolution
Henry Yampolsky Inner Path for Conflict Transformation
Jon Teller Mediation - Strategies from Plaintiff's counsel perspective in preparation for trial, and post-trial
Svitlana Kalitsun The Client Science: Managing Clients' Expectations
Tal Lifshitz A Primer on "Crypto Litigation"
Peter T Coleman The Way Out. How to Overcome Toxic Polarization
Jonathan Graham What Does One General Counsel See as “Good” Mediation and Mediators”
Dianne Williams Restorative Practices: A Public Health Approach to Wrongdoing and the Wrongdoer
Grande Lum America's Peacemakers: DOJ's Community Relations Service and Civil Rights
Patty Mohler How to Rekindle the Flame
Stewart Levine The Art of Collaboration
Candice Gottlieb-Clark Pillars of Success – Strengthening Your Conflict Management in 2022
Michael Rust Lawyering in an Emoji World
Rachel Colangelo The Post-Pandemic Jury
Jan A. Larson, Jerry Oshinsky, Leena Soni Insurance Coverage and COVID-19
Alexandra Carter What Changes Will COVID-19 Bring To The World of Litigation
Susan Guthrie New Age of Virtual ADR?
Micha Star Liberty What changes will COVID-19 bring to the world of litigation?
Esther Bleuel Overcoming Fear, Frustration, and Uncertainty
Helene de Kovachich Judicial mediation and private mediation: when, why and how. Takeaways from the Quebec experience.
Hesha Abrams Holding the Calm, the Secret to Resolving Conflict and Defusing Tension
Eric English and Patrick O'Malley Resolution Management and Early Resolution Options
Bruce Edwards Mediation begins with Me
Mark Leonard View from the Inside Negotiation & Communication Tips from In-House Counsel
Dan Kohane and Tyler Gerking Insurance 101 for Mediators
Bob Berlin med-arb(by the same neutral), this case is OVER
Sam Ardery The Justice Gene and the Problem of Righteousness
Elliot Hicks and Brenda Waugh The First Five Minutes: Maximizing the Potential for Success in Mediation
Mark Goulston The Persuasion Cycle
Hesha Abrams Holding The Calm, The Advanced Course
Peter Robinson A Mediator's Tension Between Neutrality and Fairness
Kent Halkett Mental Health Challenges for Lawyers, Mediators, Arbitrators and Judges, A Message of Hope
Dorian Thomas Video Game Law Negotiation and Dispute Resolution
Linda Ippolito and Joan Haberman How To Transform Your Conflict Resolution Work Through Arts-Based Teaching Methods
Jean Lawler Mediating ADA Cases – Tips & Recent Developments
Andy Lundberg What Mediators and Others Need to Know about Legal Finance
Natalie Armstrong-Motin and Jeff Kichaven Actionable Tips On How Mediators Use Social Media To Build Top Shelf Practices
Tara West The What, Why, and How of Transformative Mediation
Jennifer Keller Come Back to Earth The Mediator's Role in Educating Unrealistic Parties