Thursday, August 3rd
8 a.m PST | 11 a.m EST
Our special guest this week, Sheila Heen, Professor of Practice,
Harvard Law School and Founder, Triad Consulting, will present on:
Congruence: The Challenge to Walk Our Own Talk in How We Teach, Mediate, Lead, and Live
Congruence: The Challenge to Walk Our Own Talk in How We Teach, Mediate, Lead, and Live
The third edition of "Difficult Conversations," due out on August 22, has been an opportunity to reflect on what we've learned over the last 25 years...and what's still difficult.
For those of us who teach, who mediate, who lead organizations, or who simply have friends who we'd like to remain our friends, the challenge of congruence has special resonance. As a third party, it's easy to see how people in conflict are each right about some things and overlooking others, and how they are each contributing to their problems. But when it's our own conflicts, living what we teach is just as challenging as it is for everyone else. Yet the expectation seems to be that we should be "above" conflict, or are somehow hypocritical rather than human. This conversation will be an exploration of both how we DO use what we teach in how we teach it, for example. And how hard it can be to follow our own advice.
Offered by Will Work For Food and moderated by Jeff Kichaven (www.JeffKichaven.com ) and Jean Lawler (www.LawlerADR.com)
This worldwide conversation will be like nothing else. Join in! Share, learn, have fun, and raise money for food banks.
Ms. Heen invites you to support Merrimac Valley Food Bank
Register Here
Sheila Heen is a Professor of Practice at Harvard Law School and a Founder of Triad Consulting. She is a co-author of two New York Times bestsellers: "Difficult Conversations: How to Discuss What Matters Most," with Douglas Stone and Bruce Patton, and "Thanks for the Feedback: The Science and Art of Receiving Feedback Well (Even When it is Off-Base, Unfair, Poorly Delivered, and Frankly, You're Not in the Mood)," with Douglas Stone.
Sheila and her partners at Triad work with organizations to build leaders' capabilities to maintain strong working relationships while talking about the issues that matter most. This includes working with senior teams, as well as helping embed shared frameworks, vocabulary, and simple practices into daily life as people collaborate internally, and work with clients, customers, partners, vendors and regulators externally. Leader's capacity to have rich feedback conversations and to engage the most important issues has helped enable change and improve retention and engagement scores.
Sheila is a graduate of Occidental College and Harvard Law School. She is schooled in negotiation daily by her three children.