
From naval intelligence officer and NCIS Special Agent to Florida Certified Mediator - my 40-year journey
Join us for an insightful and inspiring journey through four decades of service, investigation, and conflict resolution. This presentation follows the speaker’s transformation from a Naval Intelligence Officer and NCIS Special Agent—where uncovering the truth and navigating high-stakes situations were daily imperatives—to becoming a mediator dedicated to helping people resolve disputes with understanding and integrity.
Videos of Past Events
We sincerely appreciate all those presenters who gave so generously of their time.
You can find previously recorded presentations on YouTube or via the list below.
Ambassador & Former National Security Advisor, Robert O'Brien Negotiation- Lessons From Diplomacy
Marc Harwell and Chad Hatmaker Break On Through To The Other Side
Arleen Milian When People Are “Peopleing" Navigating Multi-Generational Dynamics in the Modern Workplace
Craig Nierman Online Mediation: Psychological & Practical Considerations
Zina Saeed Law Firms and Navigating The Current Emerging Trends and Challenges
Kendall Jones, GC, California Pizza Kitchen The Art of Expectation Management in Litigation & ADR
Angela Dunning Generative AI IP Risks and Opportunities
Brenda Waugh HIJACKED! Mediation, Self-determination, and Controlling the Process
Jamie Carsey Successful Strategies In Mediations with Insurance Coverage Issues
Nikki Safavi How to Convene a Mediation Effectively
Leonard Riskin Managing Conflict Mindfully - Don't Believe Everything You Think
Neel Chatterjee My Best And Worst Experiences In Mediation
Debra Hamilton How Mediation Better Serves All Animals
Mike Bassett The Man In The Ditch A Redemption Story For Today
Andy Winer Maui Fires Victims' Compensation Fund program for claim management and resolution
Becca Chambers Neurodiversity in the Workplace
Martin Singer Negotiations For Celebrities
Matthew Batezel Yes, I Know There Is No Coverage But You Should Still Settle Because Mediating the Coverage Case
Marc Freeman Renegotiate with Integrity, It's Not Business, It's Personal
Serena Rwejuna Overlooked Skills Effective Communication, Empathetic Leadership, and Executive Management for Lawyers
Ava J Abramowitz, former assistant US Attorney for DC Rethinking Mediation
Katherine Simpson Diversifying ADR
Joan Stearns Johnsen Preventing Disputes Not Just Resolving Them
Anne Marie Seibel Mediation doesn't happen only at the mediator's office
Jaime Bustamante Produce Resolution Insights From The Fruit and Vegetable Dispute Resolution Corporation
Dr Lucy Ryan Revolting Women why midlife women walk out and what to do about it
Mark Danis, Vice President Deputy GC of Clorox Mediation Through the Eyes of In-house Counsel
Jamie Cooper Mediation Strategies When Rejected Policy Limit Demands Change Everything
Steven Leskin Domestic Violence and the Mediation Process
Prabha Sankaranarayan The Role of Mediators and Peacebuilders in Building Social Cohesion
Jean Lawler and Natalie Armstrong Motin Second Act Success Transitioning into Mediation
A Conversation with Antonio Piazza, Global Leader in Mediation
Graham Ross and Dr Ernest Thiessen The benefits and dangers of AI within mediation
Jonathan Marks Pitfalls and Promise of Process Management and Evaluation in Commercial and Corporate Mediations
Sarita Venkat, VP & Deputy GC of Cisco What I've Always Wanted To Say To Mediators
Dr. Debra Dupree Why Aren’t they Listening? How to create change in a disputant’s mindset
Microsoft's GC Jon Palmer on One Memorable Mediation
Shant Karnikian California Insurance Claims And Recovery After Mass Disasters
Sylvia Mayer Lessons Learned from Children’s Books for Life and Dispute Resolution
Christina Hough Neurodivergence in Law The Importance of Advanced Communication in Legal and Neutral Practice
David Reif Current Developments in Arbitration Law
Hon Gayle Williams Byers (ret) Effective Communication During Court Processes
Felix Miller Negotiation-as-a-Service & Function - inside a Global Bank as an organizational capability
Judge Scott Maravilla Star Wars and ADR, The Lessons From a Galaxy Far Far Away
Ellie Vilendrer, Arbitrator & Mediator, and Mary Cullen, Attorney Negotiating with Confidence Strategies for Settlement Success
Meghann Cuniff Legal Affairs Journalism in the Social Media
Kwame Christian Trust Reimagined - A Fresh Approach to Building Relationships
Dan Berstein Overcoming Avoidance of Diversity Changes in Dispute Resolution Tools for Change
Prof. Dwight Golann Grieving over Settlement The Impact of Loss in Mediation
Sheila Heen Congruence The Challenge to Walk Our Own Talk in How We Teach, Mediate, Lead, and Live
Brad Hirschfield How To Negotiate With People You Don't Like
Brad Levin The Role of Personal Counsel in Settlement Negotiations. It's All About Timing.
Heather Meeker and Ken Korea Mediation, the Metaverse, Stable Diffusion AI, and Deepfakes
Ambassador Menahem “Chuck” Kanafi talks about Mediation and Cannabis
Joana Matos Negotiating in the Age of AI
Alexandra O Hudson How Civility Will Heal Our World
Ken Webb The Power of Questions Taking It To The Next Level
Kimberly Schreiber Mediation Ethics Gameshow
Elizabeth Hill, Associate Director, Univ of CO Boulder Ombuds Office Ombuds: What’s in a name?
Christina Maldonado Multi-lingual Mediation the ethics of mediating with multiple languages
Peter Silverman Early Dispute Resolution Protocols
Scott Partridge, Esq. Relationship-Based Dispute Resolution and Conflict Prevention
Harry Chamberlain, Shareholder at Buchalter Mediating During Appeals
Kalpana Srinivasan & Davida Brook A Seat at the Mediation Table: Responding to Diversification of Counsel
Jim Brosnahan "Negotiating, Compromise and Settlements in Civil and Criminal Cases"
Dr Sarah Zallek A Good Night’s Sleep is Your Superpower
Amber Finch Success at Mediation: Lessons From One Lawyer’s Experience
Cyndie Chang and George Chen Cross-cultural negotiations as we see it.
Phyllis Pollack Ethics in the Age of Online Dispute Resolution
Daniel W. Gerber Myths and Realities about Insurance, Mediation and Settlement
Eric Ball, Neel Chatterjee, Mary Mazzello, Lauren Timmons Trademark Law 2020
Prof. Sukhsimranjit Singh. Negotiating Well Across Cultures
MC Sungaila Mediating on Appeal, and Related Topics
Jean M. Lawler and Jeff Kichaven “Guess What? Your Online Mediation is Not Confidential?"
Monisha A. Coelho The New Normal of Litigation in the Time of Pandemic
Phyllis G. Pollack Implicit Bias
John Kiernan Rethinking How to Resolve Disputes
Kimberly Best Writing the Final Chapter: Mediating End-of-Life Conversations
Benjamin Ritter Leading with Confidence - Confront and Conquer Self-Doubt
Kenneth Feinberg "How I Mediate
Teresa Frisbie Microbes at the Mediation Table: How might food choices and the gut-brain connection impact dispute resolution?
Tara West The What, Why, and How of Transformative Mediation
Sasha Strauss Branding for Mediators – and Lawyers
Diana Jones Cannabis Disputes and Settlements
John J. King, Jr. Mediation With The Black Community
Janice Sperow and Ellen Parker The Best Dispute Resolution is Prevention
David Brandon Mediating With ‘Burning Limits’ Insurance
Michyl Shannon Quilty Leading Out of Drama® Conflict with Compassion
Bryan M. Weiss Mediating Cases Involving Liability When There Is No Insurance Coverage
Ken Cloke Pandemic, Racism, Police and Politics: How Can Mediators Help?
Peter Robinson Apology and Forgiveness in Mediation
Dick Calkins Mediation: Making the Practice of Law Even More Noble
H. Mills Gallivan Alternative Disruptive Resolution - Innovative Approaches
Samantha Hardy, Conflict Coaching: Working With Clients' Conflict Stories
Duf Sundheim What George Shultz Taught Me About Negotiation… And Life!
Richard Lutringer Resolving Family Business Disputes - A Different Species of Mediation
Grace Hanson What Mediators Should Know About London Insurance Markets
James Pooley Trade Secrets 2021: What Mediators Need to Know.
Robert Manne Mediation from the GC’s Perspective
Malcolm McNeil, Partner at ArentFox Schiff What Litigators REALLY Think About Mediation
Dean L. Song Richardson Implicit Bias and What to Do About It
Lorraine Brennan and Jack R. Goetz and Jason Harper Mediation as a Profession
Amelie Huber-Starlinger, Geoff Sharp, Jody Sin International Perspectives on Mediation – What We Can Learn From Each Other
Tim Pratt View from the C-Suite: When to Mediate, Best Mediation Practices, and How to Select a Mediator
Sylvia Mayer and Aric Garza Do Mediators Sell Settlement in Mediation?
David Armstrong Dispute Review Boards How They Work And Why They Are The Future Of ADR
Jason Harper Mediation in (Special) Education
Claire Plotkin Civil Juries In 2021: An Update
Simon Boehme The Future of Negotiations
Ava Abramowitz How Modern Sales Theory Supports Negotiation and Mediation
Marc Harwell The 12 Pillars of Mediation for The New Possibilities Hour
Susan Guthrie Advanced Issues in the Virtual World
Ara Sahelian The Anatomy of an ADA Accessibility Lawsuit
Justin Wales Bitcoin, Blockchain, and Mediation
Shari Belitz Advanced Topics in Social Psychology for Lawyers and Mediators
Winter Wheeler The Four Cornerstones of Mediation™
Ali Binazir Super Charisma: How to Be a Transformative Speaker
David Lat My Near-Death Experience With Covid-19
Marisa Trasatti, Brittany Harvey, John Loyal and Kimberly Mehlman-Orozco Human Trafficking: A Hidden Crime- Civil Litigation, Resolution of These Claims and The Countermeasures Going Forward
Laurie Rose Lubiano and Rudy Corpuz Jr. From The Ghetto Streets to the Executive Suite: Conflict Resolution & Finding a Compromise
Bernd Heinze Doing The Right Thing Even Though No One Is Looking – What It Means To Be Ethical Today
Ivan Derer Access to Justice in North America- What We Are Missing
Richard Shell The Role of Personality in Managing Conflict
Laura Keily Best Tech for the Modern Mediator
Arnold Levinson, Joyce Wang, Michael Bidart Update on COVID-19 Insurance Claim Litigation
Claire Plotkin What Will Civil Juries Be Like in 2021?
Sylvia Mayer Business Bankruptcy Mediation as a "Rubik’s Cube"
Michael Moffitt, Professor and Philip H. Knight Settle and Sue: Managing Malpractice Risks for Lawyers and Mediators
Jeff Kichaven What? My Online May Not Be Confidential?
Lela Porter Love The Future of Mediation
Michael Stayton The Role of WFP in Conflicts Past and Present
Alessandra Mourão and Eduardo Hidal One mediator. One negotiator. One Thought-provoking Conversation.
Rob Wood Settlement Agreements, Tax Consequences, and Malpractice Exposure
Sarah Rathke Why Is Everything Broken? Understanding Supply Chains In 2021
Gerry O’Sullivan Formulating and Asking Questions in Mediation
Hon. Phyllis Bernard Does Mediator Neutrality Serve Justice?
Understanding the Power of Mediation to Settle Your Case “A Guideline for Litigators”
Rho Thomas How to Be Better with Money?
Michael Lang Does Practice Make Perfect: Benefits of Reflective Practice
Laurel Bellows 10 Tips for Better Negotiation
David M. Louie From The Desk Of The Attorney General
Pavlo Bogachenko How World Can Support Ukrainian People
Robert Mnookin Understanding the Israeli-Palestinian Conflict: Barrier To Resolution
Toby Unwin Law's Secrets Revealed - A Big Data Look at Litigation
Lisa Angelo Mediating Cases Involving Claims Against Insurance Brokers, Their Exposures, Etc.
Thomas Weathers Native American Dispute Resolution
Edward Brodkin, Ashley Pallathra Missing Each Other: How to Cultivate Meaningful Connections
Ken Roberts Two Big Mistakes Attorneys Make in Mediating Complex Cases
Roger Moss, Esmail Rahimian, Carole Conn Disrupting Eviction Radical Neutral Advocacy and the Future of Dispute Resolution
Henry Yampolsky Inner Path for Conflict Transformation
Jon Teller Mediation - Strategies from Plaintiff's counsel perspective in preparation for trial, and post-trial
Svitlana Kalitsun The Client Science: Managing Clients' Expectations
Tal Lifshitz A Primer on "Crypto Litigation"
Peter T Coleman The Way Out. How to Overcome Toxic Polarization
Jonathan Graham What Does One General Counsel See as “Good” Mediation and Mediators”
Dianne Williams Restorative Practices: A Public Health Approach to Wrongdoing and the Wrongdoer
Grande Lum America's Peacemakers: DOJ's Community Relations Service and Civil Rights
Patty Mohler How to Rekindle the Flame
Stewart Levine The Art of Collaboration
Candice Gottlieb-Clark Pillars of Success – Strengthening Your Conflict Management in 2022
Michael Rust Lawyering in an Emoji World
Rachel Colangelo The Post-Pandemic Jury
Jan A. Larson, Jerry Oshinsky, Leena Soni Insurance Coverage and COVID-19
Alexandra Carter What Changes Will COVID-19 Bring To The World of Litigation
Susan Guthrie New Age of Virtual ADR?
Micha Star Liberty What changes will COVID-19 bring to the world of litigation?
Esther Bleuel Overcoming Fear, Frustration, and Uncertainty
Helene de Kovachich Judicial mediation and private mediation: when, why and how. Takeaways from the Quebec experience.
Hesha Abrams Holding the Calm, the Secret to Resolving Conflict and Defusing Tension
Eric English and Patrick O'Malley Resolution Management and Early Resolution Options
Bruce Edwards Mediation begins with Me
Mark Leonard View from the Inside Negotiation & Communication Tips from In-House Counsel
Dan Kohane and Tyler Gerking Insurance 101 for Mediators
Bob Berlin med-arb(by the same neutral), this case is OVER
Sam Ardery The Justice Gene and the Problem of Righteousness
Elliot Hicks and Brenda Waugh The First Five Minutes: Maximizing the Potential for Success in Mediation
Mark Goulston The Persuasion Cycle
Hesha Abrams Holding The Calm, The Advanced Course
Peter Robinson A Mediator's Tension Between Neutrality and Fairness
Kent Halkett Mental Health Challenges for Lawyers, Mediators, Arbitrators and Judges, A Message of Hope
Dorian Thomas Video Game Law Negotiation and Dispute Resolution
Linda Ippolito and Joan Haberman How To Transform Your Conflict Resolution Work Through Arts-Based Teaching Methods
Jean Lawler Mediating ADA Cases – Tips & Recent Developments
Andy Lundberg What Mediators and Others Need to Know about Legal Finance
Natalie Armstrong-Motin and Jeff Kichaven Actionable Tips On How Mediators Use Social Media To Build Top Shelf Practices
Tara West The What, Why, and How of Transformative Mediation
Jennifer Keller Come Back to Earth The Mediator's Role in Educating Unrealistic Parties