Thursday, September 14th
8 a.m PST | 11 a.m EST
Our special guest this week, Dr. Debra Dupree, PsyD, will present on:
Why Aren’t they Listening? How to create change in a disputant’s mindset
Past negotiation and mediation approaches emphasized a focus on strategies and tactics for working out
the transactional nature of a deal, and the degree of parties’ satisfaction with the process.
Today, and in the post-pandemic era, a heightened awareness of how our parties in dispute resolution
have been impacted is essential. And how much more important it is that we listen to what’s going on for
them, supporting them as they navigate through conflict to resolution, not just settlement of the legal
issues.
With the advance of neuroscience coupled with the pain of what’s transpired during the COVID years, our
clients demand a different kind of service (and attention) from the advocate/mediator professional.
We know that feelings influence outcomes. We know that emotions convey information that can be used
strategically if we know what to look for. And we know there are readily available techniques to reduce
emotional intensity (without being a psychologist). What are they?
This program presents to the advocate/mediator professional behavioral science strategies to bring this
together.
Offered by Will Work For Food and moderated by Jeff Kichaven (www.JeffKichaven.com ) and Jean Lawler (www.LawlerADR.com)
This worldwide conversation will be like nothing else. Join in! Share, learn, have fun, and raise money for food banks.
Dr. Dupree invites you to support Disaster Relief for Maui - Maui Food Bank — Helping the Hungry in Maui County
Register Here
Dr. Debra Dupree is a Dispute Resolution Master, Conflict Coach, Mindset Doctor, and International Trainer and Keynote Speaker. Dr. D is the host of the bi-weekly podcast ‘Decoding the Conflict Mindset’ bringing ‘thought leaders’ throughout various disciplines about how to engage with self and others through difficult conversations and negotiations.
Debra has trained throughout North America, Australia, India and the Pacific Rim in workplace mediation, advanced strategies for dispute resolution professionals, and leadership strategies for today’s hybrid work world. She currently serves on the SCMA Board of Directors, and serves on the Employment Mediation Panel and Faculty for the American Arbitration Association (AAA).