Thursday, June 1st
8 a.m PST| 11 a.m EST
Offered by Will Work For Food and moderated by Jeff Kichaven (www.JeffKichaven.com ) and Jean Lawler (www.LawlerADR.com)
This worldwide conversation will be like nothing else. Join in! Share, learn, have fun, and raise money for food banks .
Mrs. Hill invites you to support Food Bank of the Rockies.
Our special guest this week, Elizabeth Hill, Associate Director, University of Colorado Boulder Ombuds Office, will Present on:
Ombuds: What’s in a name?
Ombuds—also known as ombudsperson and ombudsman—are alternative dispute resolution (ADR) practitioners, who have unique and often misunderstood roles. Ombudsmen have existed since the 1700s. Their roles and functions have evolved over the years and are now found in government, private sector, higher education, K-12 education, law firms, corporations, non-profits, prisons, nursing homes and newspapers. This evolution has created a variety of ombuds models, which cause confusion; yet, the essence of any ombuds program remains the same: provide comprehensive conflict management options to help institutions and constituents informally resolve matters at the lowest level possible and hold up a mirror to their organization, government entity, etc.
This program will introduce three common ombuds models in the United States (classical, advocate, and organizational) and explore the burgeoning role of organizational ombuds.
View/Download the slide deck from Liz Hill’s presentation here.
Elizabeth "Liz" Hill is the Associate Director for the University of Colorado Boulder Ombuds Office. She joined the Ombuds Office in May 2016. Liz is an attorney, trained mediator and certified organizational ombudsman practitioner (CO-OP®). Prior to joining the University of Colorado Boulder, Liz served as an Arizona Assistant Attorney General, Assistant Ombudsman for the State of Arizona, Organizational Ombudsman for Apollo Education Group, and partner of The Hill Firm, PLLC. Liz is a graduate of Gonzaga University School of Law and earned her B.S. from Northern Arizona University. She is a member of the State Bar of Arizona, the International Ombudsman Association (IOA), and American Bar Association’s Section of Dispute Resolution (ABA DR) serving in several leadership positions: ABA DR Council Member, ABA DR Budget Officer, ABA DR Executive Committee member, Chair of the IOA Certification of Organizational Ombuds Practitioners (CO-OP®) Recertification Committee and IOA Mentor. She co-founded Ombuzz, the University of Colorado Ombuds Blog and OmbudsLinked, a professional LinkedIn Discussion Group for practicing ombuds.
Connect with Liz on LinkedIn at www.linkedin.com/in/elizabethshill14 and Twitter @Liz_S_Hill