Thursday, March 14th
8 a.m PST| 11 a.m EST
Offered by Will Work For Food and moderated by Jeff Kichaven (www.JeffKichaven.com ) and Jean Lawler (www.LawlerADR.com)
This worldwide conversation will be like nothing else. Join in! Share, learn, have fun, and raise money for food banks.
When you’re thinking about where to donate, please consider supporting Project Angel Food
Our special guest this week, Nikki Safavi, Owner of Case Manager Services, Inc., will Present on:
How to Convene a Mediation Effectively: Best Practices and Common Pitfalls for Mediators and Attorneys
The presentation will draw on the insights and experiences of Nikki Safavi, the owner of Case Manager Services, Inc., the go-to case manager for premier mediators in the US. The presentation will include practical examples, tips, and tools for mediators and attorneys who want to improve their convening processes, skills, and outcomes. The presentation will be interactive and engaging, and the audience will have the opportunity to ask questions and share their own perspectives and experiences.
Nikki Safavi's career journey began with overseeing the customer service department for a prominent global children’s clothing manufacturer. Transitioning into the legal field, she dedicated seven years to managing a successful plaintiff’s Employment Law practice. Drawing from her diverse expertise, Nikki founded Case Manager Services, where she provides tailored case management solutions to mediators, integrating insights from both legal and customer service domains.
At Case Manager Services, Nikki emphasizes personalized representation for each mediator, exemplified by dedicated phone lines tailored to maintain their distinct branding. She ensures prompt response to all inquiries and timely submission of mediation briefs, and agreements. A crucial aspect of her service involves securing payment for her clients before mediation.
With an unwavering dedication to professionalism and client satisfaction, Nikki Safavi and Case Manager Services strive to facilitate seamless mediation experiences for clients, ensuring that every aspect of the mediation process is handled with precision and care.
In addition to her professional endeavors, Nikki is a passionate advocate for dogs. She proudly wears the title of 'Foster Fail' after adopting all four of her foster dogs. Beyond her own pets, Nikki and her husband formed a dog rescue in Mexico, providing a loving home for over 80 dogs. Each day, these animals receive rehabilitation, spaying/neutering, and the care they deserve, reflecting Nikki's unwavering commitment to animal welfare.